Privacy Policy
Privacy Policy
Thank you for visiting DUOSIDA's online store. We take your privacy very seriously and are committed to protecting your personal data. This Privacy Policy document is intended to inform you of how we collect, use and protect your personal data.
1. Personal data collected
We may collect the following types of personal data:
- Contact information (e.g. name, phone number, email address, etc.)
- Payment details (e.g. credit card number, bank account number, etc.)
- Address information (e.g. shipping address, billing address, etc.)
- Shopping records (such as your orders, transaction records, etc.)
- Website usage data (such as your IP address, access time, browser type, etc.)
We will only collect your personal data on lawful, fair and transparent basis. If necessary, we may ask you to provide certain personal data in order to complete certain transactions or provide certain services.
2. Ways of using personal data
We will use your personal data in the following ways:
- to process your order and deliver goods and services
- Process your payment and verify your account
- process your return or refund request
- To provide you with customer support and after-sales service
- To provide you with information about our products, services, offers and promotions
- To improve our products and services to better meet your needs
- Analyze and monitor website traffic and user behavior to improve our website
We will only use your personal data within the scope permitted by law, and will only use your personal data to accomplish the above purposes. We will not sell, rent or share your personal data with third parties.
3. Protection of your personal data
We take reasonable steps to protect your personal data from unauthorized access, use, modification or disclosure. We use secure technologies and procedures to protect your personal data. We take reasonable steps to ensure the accuracy of your personal data and limit storage periods to ensure that we only retain necessary personal data.
However, please note that no data transmission over the Internet is completely secure. Therefore, we cannot guarantee the absolute security of the information you send to us via the Internet. In the event of any unauthorized disclosure of data, we will take the necessary steps to notify you and endeavor to resolve the issue.
4. Cookies and other technologies
We may use cookies and other technologies to collect site usage data. A cookie is a small file that can be stored on your device so that we can remember your preferences and actions.
We use cookies and other technologies to improve and provide a better experience on our website and services. You can choose to refuse or turn off cookies, but please note that if you do this, it may affect your experience of using the website.
5. Children's Privacy
Our website does not offer goods and services to children under the age of 13. If you are a child under the age of 13, please do not provide us with any personal data.
6. Revision
We reserve the right to update this Privacy Policy at any time. Any amendments will be posted on this website and you will be notified prior to the amendment becoming effective. We recommend that you periodically review this Privacy Policy for details of any revisions.。
7. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us. We will do our best to answer your questions and address your concerns.
Tel: 3591 2886; Email: cs@duosida-hk.com